Student-Centric Mindset Scorecard

Note: Add image or graphic to each section of the introduction?

What is a Student-Centric Mindset?

A student‑centric mindset is an approach that places students’ needs, experiences, and success at the heart of every decision, process, and interaction. It means seeing the institution through the eyes of the learner, understanding their journey holistically, and shaping policies, programs, and services to maximize their growth, belonging, and achievement.

Why Does It Matter in Higher Education?

When faculty, staff, and leaders adopt a student‑centric mindset, they create environments where students feel seen, supported, and empowered. This perspective drives innovation, improves retention, and fosters equity by ensuring that every student—regardless of background—has the opportunity to thrive.

Am I Student-Centric?

Student‑centric professionals are empathetic listeners, proactive problem‑solvers, and advocates for continuous improvement in the student experience. They ask questions like:

“How will this decision impact students’ daily lives?”
“What barriers might this create—or remove—for learners?”
“How can we make this process more inclusive and accessible?”

Complete Self-Evaluation

Self‑Evaluation

This questionnaire is designed to help post-secondary professionals recognize tendencies, deepen their understanding, and identify opportunities to apply a student-centric mindset more intentionally in their role.

Whether you're leading change, designing curriculum, or supporting students, the ability to centre your work around student centricity is a powerful asset in navigating the evolving landscape of higher education.

Use the scale below for each statement:

1 – Never | 2 – Rarely | 3 – Sometimes | 4 – Often | 5 – Always

Reflect on each statement

How often do these describe your mindset or approach?

Privacy Statement

Your responses to this questionnaire are confidential and for your use only. We will never share your individual score with anyone else, and your results will not be associated with your personal details or identifying information.

We use responses to help us understand general strengths and challenges across organizations. We analyze aggregated, anonymized results — including by individual success drivers — to identify patterns and develop resources and content designed to help our audiences improve in these areas.

While we may report aggregate findings in the future (e.g., "20% of organizations score 70% on this factor"), we do not publish or disclose individual results or scores.

Leading employers, universities and colleges rely on Brainstorm for strategic advice, informative insights, and practical professional development.