Developing and Implementing Key Performance Indicators at McMaster’s Registrar’s Office

HR Partner Caitlin Schmid from McMaster University’s Registrar’s Office and independent consultant Meg Gassanov (www.strategicmeasures.ca) will lead an engaging presentation on developing and implementing Key Performance Indicators (KPIs) in an educational administrative context. The presentation aims to address the challenges and identify best practices in creating impactful KPIs that align with organizational strategy. Emphasizing the importance of collaboration, expert consultation, and dedicated strategic planning efforts, the presentation will offer a thorough understanding of KPI dynamics in an educational setting. Attendees will leave with valuable insights and practical strategies for KPI development and implementation.

Learning Outcomes

• Understand the process of developing and implementing KPIs in an educational administrative context.
• Identify the challenges and best practices in making KPIs meaningful and aligned with organizational goals.
• Learn the importance of collaboration, expert consultation, and dedicated time in the effective development of KPIs.
• Gain insights into the practical steps for effective KPI implementation, including data collection, analysis, and reporting strategies.