Online | November 25-26, 2025

Student Success Summit

Student Success Summit

A dynamic 2-day online conference dedicated to reimagining the
student journey from first contact through graduation.

In today’s competitive and resource-stretched environment, enroling students is just the first step. Supporting them through graduation is a strategic imperative.

As students navigate complex academic, social, and financial challenges, institutions must develop intentional, cross-functional strategies that drive student persistence, belonging, and long-term success.

Now more than ever, Student Success, Retention, and Graduation are critical—not only to prove the value of post-secondary education to increasingly skeptical stakeholders but also to fulfill the mission of equitable access and meaningful outcomes.

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Join institutional leaders, student success professionals, and industry experts for two days of engaging discussions, best practices, and actionable strategies to enhance student retention, belonging, and career readiness.

  • Creative First-Year Experience Practices to get students launched right
  • Innovative Retention Strategies from recruitment to graduation
  • Sector Examples & Best Practices from institutions across the country
  • Collaborative Networking Opportunities with like-minded professionals
  • Data & Predictive Insights to strengthen retention efforts
  • Tools, Templates & Resources to implement on your campus
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Retention isn’t a department—it’s a culture. This conference empowers teams across different roles to work in sync, understand the full student lifecycle, and apply a student-first lens across operations.

  • Maximize ROI on First-Year Investment: Retaining students strengthens recruitment investments.
  • Reduce Attrition & Improve Outcomes: Data-driven retention strategies ensure students persist.
  • Enhance Institutional Perception: Graduation rates impact public perception and enrolment choices.
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This conference is designed for post-secondary professionals working across student success initiatives, including:

  • Institutional leaders building cross-functional student success strategies
  • Recruitment & admissions professionals looking to reduce melt
  • Orientation & student life staff designing scalable first-year programming
  • Advisors, faculty, & student support teams committed to improving the student experience
  • Career services & experiential learning professionals preparing students for post-grad life
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We believe that every individual working in post-secondary education deserves the chance to unlock their full potential to support student success, regardless of financial barriers. We're thrilled to offer a unique opportunity for passionate individuals to attend our upcoming conference at no cost through our scholarship program. You can learn more here.

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Showing 27 of 27 sessions

Melt Management
First-Year Success
Persistence
Internal Collaboration
Indigenous Support
Diversity, Equity & Inclusion
Engagement, Support & Well-Being
Career Development
Work-Integrated Learning
Alumni Engagement
External Partnerships
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Building a Path to First-Year Success & Persistence

  • Strategies to reduce melt and improve recruitment-to-retention transitions
  • Orientation programs and early support systems that strengthen student success
  • Using predictive analytics to identify and assist at-risk students
  • Strengthening cross-department collaboration for holistic student support
First-Year Success
Persistence
Internal Collaboration
At Humber Polytechnic, as most post-secondary institutions, we have experienced declining enrolment and declining funding. We have worked to meet those challenges by continuing to evolve our Student Life/Peer programs model. We have...

At Humber Polytechnic, as most post-secondary institutions, we have experienced declining enrolment and declining funding. We have worked to meet those challenges by continuing to evolve our Student Life/Peer programs model. We have looked to address shortages in funding through corporate sponsorships and streamlining our service model, while at the same time expanding our offerings. This presentation will describe the services and supports we offer and show the positive effects it has on our student participants in terms of GPA and retention, across all categories of students starting at Humber.

  • Understand the programs Humber offers to increase retention
  • Understand how to apply the same principles in the context of your own institution
  • Understand data collection process for this type of student life program

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Shaun Carson

Associate Director, Student Life and Learning , Humber Polytechnic

First-Year Success
Persistence
Internal Collaboration
Engagement, Support & Well-Being
Everyone agrees that retention is essential – for student success, for institutional mission and reputation, and yes, for revenue. Yet too often, schools wait until students are already struggling before stepping in. By then, it’s...

Everyone agrees that retention is essential – for student success, for institutional mission and reputation, and yes, for revenue. Yet too often, schools wait until students are already struggling before stepping in. By then, it’s frequently too late.

Even setting aside the high cost of recruiting each student, retaining them directly drives revenue through tuition payments and, in many provinces, government grants tied to enrolment. Still, most institutions continue to rely on students to seek out help themselves. But that’s not how it plays out in reality. Studies show that 60–70% of students who leave never once connect with support services.

What if you could identify your highest-risk students before classes even begin – and intervene proactively?

In this session, Kirk Kelly (CRI) and Kathleen Massey (University of Lethbridge) share how the university is making a bold, data-informed approach to retention using the HeadStart system. By combining predictive risk models with targeted outreach, the University of Lethbridge has improved student outcomes and safeguarded tuition revenue.

We know this might sound ambitious – maybe even too ambitious.

But what if we could show you clear, measurable actions that it works?

This session is ideal for enrolment managers, academic advisors, student success leaders, intervention teams, and senior administrators looking for scalable, data-backed ways to improve retention, generate revenue, and elevate the student experience.

  • How HeadStart works, amalgamating 12 recent studies on outreach impact among at-risk students
  • How the University of Lethbridge operationalizes early intervention both before and after Day 1
  • The real-world outcomes of those interventions seen in the 12 studies
  • Practical steps for building a proactive, high-ROI student success strategy at your institution

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Kirk Kelly

Founder, Cri

Kathleen Massey

Vice Provost, Students, University of Lethbridge

First-Year Success
Persistence
Internal Collaboration
Diversity, Equity & Inclusion
This session will demonstrate how honouring student voices by engaging them in assessment practices allows Orientation planners to evolve Undergraduate Fall Orientation Programming to best support a diverse group of incoming students...

This session will demonstrate how honouring student voices by engaging them in assessment practices allows Orientation planners to evolve Undergraduate Fall Orientation Programming to best support a diverse group of incoming students with a range of lived experiences.

This session will consist of three parts: an introduction to the Queen’s Fall Orientation program, assessment and evaluation practices that centre our student voices, and breakout group discussions.

This presentation will provide participants with a general overview of the Queen’s Fall Orientation program and the goals, outcomes, and framework used to guide the program development. This session will review the evolution of the Queen’s Fall Orientation program and address how assessment and evaluation best practices continue to inform the development of the Orientation programming and structure. Emphasis on student engagement will detail the positive impact of the integration of different assessment tools and growing relationships with a variety of student groups and campus partners.

Centering student voices in assessment and evaluation practices have created space for underrepresented and marginalized groups to identify gaps in Fall Orientation programming, services and resources. This has provided the opportunity for the Student Experience Office to serve as a guide and support in the planning and execution of Fall Orientation programming for student leaders across campus. This presentation will discuss how a range of student voices is essential to the strategic planning of Orientation programming over the last four years through the implementation of the student-driven Queen’s Fall Orientation assessment and evaluation cycle.

The session will highlight some key learnings and provide participants with the opportunity to discuss evaluation practices at their respective institutions in small breakout groups within a structured setting. Participants will have the opportunity to ask questions, engage in dialogue about best practices and leave with tangible tools to implement in their own contexts.

  • Identify the value of strategic organization to centralize assessment tools
  • Examine an evaluation process that centers diverse student voices to create a holistic assessment cycle
  • Recognize and discuss opportunities to improve existing evaluation practices at-home institutions

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Melissa Burke

Orientation & Transition Coordinator , Queen's University

Melt Management
First-Year Success
Internal Collaboration
Diversity, Equity & Inclusion
Engagement, Support & Well-Being
After over 20 years of welcoming incoming students, Brock University's Smart Start summer orientation program has undergone its biggest transformation yet. In response to the changing needs of incoming students and their supporters,...

After over 20 years of welcoming incoming students, Brock University's Smart Start summer orientation program has undergone its biggest transformation yet. In response to the changing needs of incoming students and their supporters, the 2025 Smart Start program introduced Faculty-specific days with a "choose your own adventure" format for the first time ever. Collaboration with both Academic Departments and Student Service units from across campus streamlined the summer orientation experience for new students and offered a robust day of programming to address all questions related to the transition to Brock in a single day on campus.

This session will address the catalysts for the changes, the process by which the new Smart Start format was introduced, and what we learned along the way.

  • Consider evolving expectations of incoming students and the importance of supporter involvement in transition planning.
  • Discuss strategies for effective cross-campus collaboration between academic and student service units.
  • Identify first-year orientation initiatives aimed at improving recruitment-to-retention transitions and holistic student support.

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Courtney Keogh

Manager, National Recruitment , Brock University

Melt Management
First-Year Success
Persistence
Internal Collaboration
Diversity, Equity & Inclusion
Many students with academic records below traditional admission thresholds possess significant untapped potential that conventional metrics such as grade point averages do not capture. Facing increasing enrolment pressure and the need...

Many students with academic records below traditional admission thresholds possess significant untapped potential that conventional metrics such as grade point averages do not capture. Facing increasing enrolment pressure and the need to maintain budget health, it is imperative to explore innovative strategies that expand access without compromising academic standards. This session introduces a data-informed enrolment framework aimed at identifying, admitting, and supporting students who might otherwise be deemed inadmissible, with the goal of fostering both access and success.

This framework leans on predictive analytics, which use real-time data to forecast student performance and persistence, allowing institutions to move beyond rigid academic cut-offs and instead make informed decisions that consider the potential of each student.

Drawing from a University of Toronto pilot study, the session highlights the transformative impact of integrated supports, which include targeted outreach, academic advising, and early academic skill-building workshops. The findings reveal notable improvements in course completion rates, student engagement, and semester-to-semester retention—critical indicators of academic success.

Central to this model is the belief in a comprehensive approach that values diverse forms of achievement, resilience, and potential. While traditional admissions models often filter out non-traditional learners, the data-driven approach ensures that admission decisions are fair, evidence-based, and aligned with institutional missions of equity, diversity, and inclusion. The model embraces the complexity of the modern learner, recognizing that prior academic struggles do not preclude future success, especially when coupled with the right support and interventions.

The session underscores the role of actionable data insights in shaping effective student support. By continuously analyzing student performance metrics, institutions can design early warning systems and personalized learning pathways that address academic challenges before they become barriers. This adaptive framework ensures ongoing alignment between student needs and institutional resources.

Attendees will leave the session with practical tools to replicate or adapt the model within their own contexts. Key takeaways include strategies for leveraging predictive models, designing developmental programming, fostering student engagement, and improving retention outcomes. The session also addresses challenges such as balancing academic standards with inclusivity, securing institutional buy-in, and scaling the model to serve larger populations without diluting impact.

Ultimately, this scalable approach offers a blueprint for those seeking to enhance both enrollment management and student success initiatives. By embracing a data-informed, and equity-centered lens, institutions can ensure that more students are not only admitted but are also set up to thrive.

  • Leverage predictive models
  • Design developmental programming
  • Improve retention

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Shelby Verboven

Registrar and Assistant Dean, Strategic Enrolment Management , University of Toronto Scarborough

Varsha Patel

Assistant Dean, Student Success & Career Support, University of Toronto Scarborough

Melt Management
First-Year Success
Persistence
Internal Collaboration
Engagement, Support & Well-Being
This session explores the implementation of in-class "Advisor Touchpoint" interventions during weeks 4–6 of the term, a critical period in the student cycle and student success. These "just in time" sessions were piloted as more than...

This session explores the implementation of in-class "Advisor Touchpoint" interventions during weeks 4–6 of the term, a critical period in the student cycle and student success. These "just in time" sessions were piloted as more than just class visits; they were built intentionally as part of scaffolded supports for a selection of high attrition programs. We will share key lessons learned, including common challenges, key partnerships, and the impact of early advising connections. Attendees will gain insights into the barriers students face, strategies for improving outreach, and practical takeaways for strengthening advising interventions in collaboration with Faculty partners.

  • Identify key barriers students face during the critical mid-term period (Weeks 4–6) and how early advising interventions can address these challenges.
  • Analyze the role of cross-functional collaboration, particularly with Faculty in implementing effective, in-class advising touchpoints.
  • Apply practical strategies and lessons learned from the pilot to strengthen proactive advising interventions in high-attrition or at-risk academic programs.

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Nafeeza Kadir

Manager, Advising Services, Humber Polytechnic

Poorna Gubbala

Career and Student Success Advisor, Humber Polytechnic

Persistence
Internal Collaboration
Engagement, Support & Well-Being
Career Development
Work-Integrated Learning
In this session, Leads from three different programs at Concordia University (Montreal) that have a focus on student leadership, professional skill development and experiential learning will discuss the ins and outs of each program, as...

In this session, Leads from three different programs at Concordia University (Montreal) that have a focus on student leadership, professional skill development and experiential learning will discuss the ins and outs of each program, as well as elaborate on how each team collaborates with the others to accomplish more with less, and to counter the often siloed nature of post-secondary institutional units.

  • Participants will learn about the core components and goals of three co-curricular student-development programs at Concordia University, and the unique contributions of each program with the institution’s landscape of student leadership and skill development.
  • Participants will learn about strategies used by the program Leads to foster collaboration between units and programs, in order to leverage internal resources to do more with less.
  • Participants will reflect on at least one idea or practice from the session that they can use in their own institutional setting to enhance student engagement or skill development.

STEP Forward, now in its second year, is a leadership development program for undergraduate Concordia student employees, supported by the McCall MacBain Foundation. As part of a cohort of 25–30 students, participants complete about 40 hours of leadership training activities over 7 months. Workshops cover topics such as collaborative leadership, conflict mitigation, and community building. Students engage in small, peer-led group activities focused on team building and reflection, and also receive individual coaching from the program lead, including additional training assignments and an informational interview with a community mentor as part of a personalized development plan.

Launched in 2021, Humanities+ is a career readiness and internship program for undergrad students studying in the Humanities at Concordia. The two main goals of the program are to help students develop their ability to identify, articulate, and translate their strengths and skills, as well as their overall “career readiness.” Students engage in a series of workshops over 12-14 weeks, culminating in a summer internship. Reflection is a key component of the program and serves as a thread which connects all their learning and experiences throughout their time in Humanities+.

Part of Concordia's Student Success Centre’s, FutureBound is a skill development program for undergraduate students. Offering more than 100 workshops a year, FutureBound helps students develop the skills they need to be successful in university today and thrive in the workplace of tomorrow. Workshops cover many topics relevant to students’ futures, so they can be confident, adaptable, and forward-thinking in their academic and professional endeavors.

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Arwen Fleming

Lead, STEP Forward Student Staff Leadership Project, Concordia University (Montreal)

Claire Elissalde

Lead, Humanities+ & FUSION Skills Innovation Network , Concordia University (Montreal)

Andrea Taylor

Lead, FutureBound Program, Concordia University (Montreal)

First-Year Success
Persistence
Internal Collaboration
Career Development
Work-Integrated Learning
In the ever changing post-secondary landscape, institutions must continue to create, innovate and iterate to strengthen student success. In 2022, Toronto Metropolitan University (TMU), launched the Student Success sub-unit and merged it...

In the ever changing post-secondary landscape, institutions must continue to create, innovate and iterate to strengthen student success. In 2022, Toronto Metropolitan University (TMU), launched the Student Success sub-unit and merged it with existing career and co-op functions to create the Career, Co-op & Student Success Centre (CC&SS). This presentation will zoom in on the Student Success sub-unit as a new team implementing a new strategy: a first-year transition program centered around holistic student support and resource navigation.

  • Participants will learn about TMU’s student success strategies
  • Participants will be able to identify steps to implement new student success strategies at their institution
  • Participants will be able to outline considerations for implementing new student success strategies at their institution.

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Allysa Martinez

Associate Director, Student Success, Toronto Metropolitan University

Internal Collaboration
Diversity, Equity & Inclusion
A great enrolment strategy does not begin with numbers and data. It does not begin with a written plan. It does not begin with goals, objectives, and metrics. Before any of that it begins with people (staff, faculty, leadership), the...

A great enrolment strategy does not begin with numbers and data. It does not begin with a written plan. It does not begin with goals, objectives, and metrics. Before any of that it begins with people (staff, faculty, leadership), the community of an institution, and their ability and willingness to work hard and believe that together they can do anything. It needs to be a community where people are connected. Where they experience belonging, inclusivity, and appreciation for their contributions. A strong, savvy culture built from authentic leadership where each person's talents are valued as integral to the whole. An environment where those talents are fostered for sustained success. Because when politics and global issues and economics deliver tough impacts as we are witnessing right now, it remains for those who serve students to be the core of enrolment continuity.

If you want to explore how intentionally crafting culture helps shape the enrolment journey, from future students' first point of contact to alumni, then this session is for you.

Join Mary Ross, a renowned leader in higher education whose career has spanned across the country including institutions from Newfoundland to British Columbia and within the United States. Currently consulting and serving as Interim Head of Enrolment at Adler University, Mary brings a wealth of experience from her former role as Registrar and her unwavering commitment to innovation and student success. Embark on a journey with her as she delves into:

  • The essentials of a strong culture and why they matter.
  • The people first mentality and how to know if you have it.
  • How to sustain a positive culture during times of economic hardships.

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Mary Ross

Interim Head of Enrolment, Adler University

Melt Management
First-Year Success
Internal Collaboration
Engagement, Support & Well-Being
Every cycle, institutions lose committed students to “summer melt”, but what if Admitted Student Receptions could be the game-changer? In this session, discover how these events can serve as powerful tools that not only...

Every cycle, institutions lose committed students to “summer melt”, but what if Admitted Student Receptions could be the game-changer?

In this session, discover how these events can serve as powerful tools that not only excite admitted students but also solidify their decision to enroll.

We’ll explore key reasons behind melt and discuss event strategies that foster a sense of belonging and commitment. Whether you're looking to revamp your current approach or build an Admitted Student Reception from the ground up, this session will equip you with actionable insights to turn “Will Attend” into “Registered.”

Join us to explore the power of Admitted Student Receptions, because the journey from admission to enrollment is too important to leave to chance.

  • Identify Key Drivers of Melt and How Admitted Student Receptions Can Address Them
  • Design High-Impact Events That Foster Commitment and Belonging
  • Measure Event Effectiveness and Optimize for Enrollment Outcomes

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Lyssa Paquette

Manager of Student Recruitment and Retention, Bishop's University

Lauren Cullen

Director, Student Recruitment and Enrolment, Saint Mary's University

First-Year Success
Persistence
Internal Collaboration
Early and intentional support can change the trajectory of a student’s university experience. This session will highlight the University of Northern British Columbia's (UNBC) collaborative approach to strengthening student success...

Early and intentional support can change the trajectory of a student’s university experience. This session will highlight the University of Northern British Columbia's (UNBC) collaborative approach to strengthening student success through two early support systems: the First-Year RISE program, developed with faculty and student success services to foster connection, confidence, and foundational skills, and the Academic Resiliency and Success Plans, co-created by Student Advisors to guide students on probation toward reflection, action, and renewed momentum. Together, these initiatives showcase how proactive and remedial, student-centered supports can normalize challenges, build resilience, and help students thrive throughout their academic journey.

  • Learn how cross-campus collaboration (faculty, advisors, and student services) strengthens student success initiatives.
  • Identify practical strategies that could be adapted or scaled to enhance early supports at their own institutions.
  • Reflect on opportunities to strengthen collaboration and early intervention practices in their current context.

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Rachelle Munchinsky

Interim Director, Students, University of Northern British Columbia (UNBC)

Aimee Omit

Foundational Skills Coordinator, Academic Success Centre, University of Northern British Columbia (UNBC)

Holistic Student Support & Well-being

  • Addressing academic, financial, and mental wellness challenges
  • Creating equitable support systems for marginalized student populations
  • Fostering belonging and community engagement across campus
  • Strengthening DEI-driven retention initiatives
Internal Collaboration
Career Development
Work-Integrated Learning
External Partnerships
This presentation explores the critical connection between work-integrated learning (WIL) and the long-term success of adult learners. We will examine how intentional work placements and meaningful mentorship contribute to the...

This presentation explores the critical connection between work-integrated learning (WIL) and the long-term success of adult learners. We will examine how intentional work placements and meaningful mentorship contribute to the development of foundational skills, deeper learning, and improved employability outcomes via a Centralized WIL Model.

Our session will highlight the pivotal role of WIL in building a resilient, capable workforce—one equipped to lead and inspire future generations. By aligning with the conference theme, “Improving the Student Journey” we will emphasize the essential responsibility of post-secondary WIL professionals and leaders in championing and creating purposeful, high-impact learning opportunities. We will discuss how our centralized WIL Model has built a path to resilience by aligning WIL best practices and strengthening cross-department collaboration for holistic student support. Additionally, we will explore strategies for advancing career readiness by embedding career development into the curriculum and empowering students with the skills and tools they need for career success.

Participants will gain practical insights into the transformative power of WIL. This session will leave attendees with a deep understanding of how intentionally designed experiential learning can shape brighter futures for adult learners.

  • Describe the benefits of centralized work-integrated learning for adult learners experiences
  • Explain effective strategies for cross-departmental collaboration in student support
  • Demonstrate methods to enhance career readiness and empower student success

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Iesha Madden

Career Coach, NorQuest College

Kerri Cowell

Senior Job Developer, NorQuest College

Persistence
Diversity, Equity & Inclusion
Engagement, Support & Well-Being
Research has indicated that there is an increased risk of sexual violence in post-secondary athletics and, at the same time, an absence of educational interventions that aim to prevent violence and support student-athletes in...

Research has indicated that there is an increased risk of sexual violence in post-secondary athletics and, at the same time, an absence of educational interventions that aim to prevent violence and support student-athletes in understanding and developing values related to healthy relationships and gender equity (Ravalbaba et al., 2022; Stotzer & MacCartney, 2016; Tashkandi et al., 2022; Weiersma-Mosely et al., 2017).

To respond to this need, the Saint Mary's University Sexual Violence Support Centre partnered with the Huskies Athletics Department, coaches, and varsity athletes themselves to develop a peer-based outreach program that engages student-athletes in becoming "ambassadors for change”.

Through engaging gender-based violence prevention education, policy collaboration, and broad cultural awareness initiatives - all led by student-athletes themselves - SMU is leading the way in co-creating a safe, respectful, and empowering campus environment for all. The development of this innovative program has resulted in lessons about enhancing student experience and collaborating across differences, which is now more important than ever as post-secondary institutions navigate a challenging and unknown educational ecosystem.

  • Learn about the Saint Mary's Athletics Ambassador program, the first of its kind in Atlantic Canada.
  • Understand how peer education supports student wellbeing and positively contributes to student experience.
  • Identify skills and strategies for collaborating across differences to increase student well-being.

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Dee Dooley

Sexual Violence Advisor, Sexual Violence Support Centre , Saint Mary's University

Jacqueline Moore

Athletics Ambassador Program Coordinator, Sexual Violence Support Centre, Saint Mary's University

First-Year Success
Persistence
Internal Collaboration
Diversity, Equity & Inclusion
Engagement, Support & Well-Being
As post-secondary institutions strive for inclusive excellence, the rising number of students receiving accommodations should be seen as a sign of progress and a call for systemic change—not merely a metric of success or challenge to...

As post-secondary institutions strive for inclusive excellence, the rising number of students receiving accommodations should be seen as a sign of progress and a call for systemic change—not merely a metric of success or challenge to manage. Yet, many Strategic Enrolment Management (SEM) practices remain grounded in ableist models that often privilege neurotypical ways of learning and being, which may create barriers to access and not fully support neurodivergent learners. This session will explore how institutions can reshape their recruitment, transition and retention strategies to foster belonging, persistence, and success for this growing student population.

Drawing on Canadian data and best practices from peers, this interactive session will guide participants in developing an action checklist to inform institution-specific approaches. Through scenario-based discussions and student voice profiles, attendees will rethink recruitment messaging, proactive transition planning, and retention strategies that emphasize student strengths.

  • Discover the impact of neurodivergence on recruitment, transition, and retention in post-secondary institutions.
  • Explore innovative Canadian approaches which support enrolment management that move beyond accommodations toward structural redesign and foster belonging and retention for neurodivergent students; and
  • Refine and apply a checklist co-developed with Canadian SEM professionals that embeds accountability measures to enhance recruitment, transition, and retention strategies for neurodivergent learners to develop a campus action plan.

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Dr. Donna Hardy Cox, RSW, ICD.D

Professor, Memorial University of Newfoundland

Dr. Heather Kelly

Executive Director, Student Life Programs & Services (St. George Campus), University of Toronto

First-Year Success
Persistence
Internal Collaboration
Indigenous Support
Engagement, Support & Well-Being
External Partnerships
This session will explore how Saskatchewan Polytechnic’s Indigenous Student Success Strategy supports Indigenous student success through a relationship-first approach that spans recruitment, transition and student support. Rooted in...

This session will explore how Saskatchewan Polytechnic’s Indigenous Student Success Strategy supports Indigenous student success through a relationship-first approach that spans recruitment, transition and student support. Rooted in indigenous values and community connection, the strategy focuses on building trust, culturally relevant support systems, and long-term partnerships with Indigenous communities and organizations. We will highlight key components of the strategy, including the Wicihitowin Transition Program, Indigenous community liaison roles, and student retention initiatives. We will also share how our team responds to the unique barriers Indigenous learners face, both inside and outside the institution.

  • Developing the Strategy
  • Strategy Goals
  • Outcomes and Student Success

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Mckenna Hall

Indigenous Community Liaison, Treaty 6, Indigenous Strategy, Saskatchewan Polytechnic

Shara Allary

Indigenous Community Liaison, Treaty 6, Indigenous Strategy, Saskatchewan Polytechnic

Persistence
Diversity, Equity & Inclusion
Engagement, Support & Well-Being
Career Development
Today's students navigate a complex landscape of academic demands, evolving identities, and the pressures of a comparison-driven world. This interactive workshop offers a transformative mentorship model that moves beyond traditional...

Today's students navigate a complex landscape of academic demands, evolving identities, and the pressures of a comparison-driven world. This interactive workshop offers a transformative mentorship model that moves beyond traditional achievement metrics, centring on storytelling, identity exploration, and trauma-informed practices to cultivate student confidence, clarity, and genuine connection.

Drawing on my experience as both a professor and a mentor, I'll share immediately actionable, reflective strategies that redefine mentorship as a vital space for both belonging and professional growth. Inspired by "We're Not Really Strangers," one powerful activity invites students to identify and affirm skills they admire in their peers—effectively dismantling networking anxieties, grounding relationships in shared humanity, and elevating strengths students often overlook in themselves. These "micro-affirmations" create profound "macro impacts" on self-worth and career readiness.

This session directly addresses findings from the 2024 Brainstorm Student Career Interests Report and responds to the ongoing impact of the pandemic on student social development and emotional expression. Attendees will leave with:

  1. A practical toolkit of adaptable mentorship activities.
  2. Strategies for modeling appropriate vulnerability while maintaining professional boundaries.
  3. Concrete ideas for integrating emotional intelligence into daily teaching and advising.
  • Describe an innovative mentorship model that actively fosters student confidence and self-awareness.
  • Apply practical tools designed to build emotional intelligence and strengthen peer connections.
  • Integrate impactful reflective practices into both academic curricula and co-curricular programming.

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Anita Gilliam

Professor and Communications Advisor , St. Clair College/School Mental Health Ontario

First-Year Success
Persistence
Engagement, Support & Well-Being
Career Development
This session explores the transformation of QSuccess, a first-year mentorship program at Queen’s University, through a renewed focus on peer mentor development and engagement. By shifting to a “mentor experience” model,...

This session explores the transformation of QSuccess, a first-year mentorship program at Queen’s University, through a renewed focus on peer mentor development and engagement.

By shifting to a “mentor experience” model, the program reimagined how upper-year mentors are supported, equipped, and recognized—resulting in increased satisfaction, stronger relationships, and deeper commitment from peer leaders. In turn, this investment has strengthened first-year student outcomes, fostering belonging, resilience, and smoother transitions.

Drawing on both quantitative and qualitative data, the session will highlight the dual impact of peer mentorship—on mentees' success and mentors' growth as leaders. Attendees will leave with adaptable tools, program design ideas, and engagement strategies to implement or enhance peer mentorship on their own campuses.

  • Apply diverse strategies to enhance peer mentor engagement in ways that foster connection, belonging, and leadership development among both mentors and mentees.
  • Integrate reflection-based tools to support student learning, transferable skill development, and intentional growth throughout the mentorship journey.
  • Leverage digital platforms, tools and technology to improve access, communication, and support within peer mentorship programs.

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Gabriela Ludusan

Coordinator, Peer Programs, Queen's University

First-Year Success
Persistence
Engagement, Support & Well-Being
In this session, we will investigate senior administrators’ (Vice-Presidents Academic and Services) awareness, engagement, and perception of their institution’s efforts to retain undergraduate students to graduation and credential...

In this session, we will investigate senior administrators’ (Vice-Presidents Academic and Services) awareness, engagement, and perception of their institution’s efforts to retain undergraduate students to graduation and credential completion. The relationships between institutional organizational structures and cultures are considered for supporting student success and students’ year-to-year persistence and graduation. There is limited literature in Canadian post-secondary education exploring the roles and responsibilities of senior administrators, especially across academic and student services divides. This research advances our understanding of senior administrators’ intentions, rationales, decisions, and partnerships and collaborations.

  • Deliberate Vincent Tinto’s post-COVID reflection in response to his foundational Student Integration Model (1975)
  • Review case studies based on senior administrators’ survey responses
  • Consider and reflect on the research themes presented from a personal and professional institutional perspective

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Dr. Christine Arnold

Interim Associate Vice-President (Academic) and Dean of Students, Memorial University of Newfoundland

First-Year Success
Persistence
Internal Collaboration
Engagement, Support & Well-Being
Research shows that academic advising plays a vital role in supporting student persistence and retention. However, demonstrating its impact on campus requires a coordinated approach and a clear understanding of which metrics matter....

Research shows that academic advising plays a vital role in supporting student persistence and retention. However, demonstrating its impact on campus requires a coordinated approach and a clear understanding of which metrics matter. This session will explore the outcomes of strong and integrated advising services, drawing on current research to highlight the connection between academic advising and student success.

We will examine a range of advising models including proactive and reactive approaches, and discuss their respective strengths and challenges. To ground these insights in practice, we’ll present a case study from Humber College’s proactive pre-advising model, including the effects of a key policy change that contributed to improved student retention.

Participants will be invited to reflect on how they are currently measuring advising impact, how they’re leveraging institutional data, and how ongoing resource constraints are shaping team structures and advising strategies. We’ll close with a discussion on building cross-campus support for assessing advising effectiveness, including collaboration with institutional research, understanding IR mandates, and identifying key partners and champions.

This session is designed for administrators overseeing academic advising, members of SEM committees focused on retention and student success, institutional research professionals, and others involved in assessing student outcomes.

  • Understand the connection between academic advising and key student outcomes, including persistence and retention.
  • Compare the strengths and limitations of different academic advising models, including proactive and reactive approaches.
  • Identify actionable strategies to enhance collaboration and assess the impact of advising within your institutional context.

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Melissa A. Gallo

Principal Consultant, M. Gallo Consulting

Melanie Chai

Associate Dean, Transition and Academic Support, Humber Polytechnic

First-Year Success
Persistence
Internal Collaboration
Diversity, Equity & Inclusion
Engagement, Support & Well-Being
Career Development
Work-Integrated Learning
In this session, we will give an overview of the research agenda and outputs that have been produced by faculty and staff at Saint Mary's University (SMU). This work has included research in the following areas: the development of SMU's...

In this session, we will give an overview of the research agenda and outputs that have been produced by faculty and staff at Saint Mary's University (SMU). This work has included research in the following areas: the development of SMU's First Year Experience (FYE) program, student engagement, student retention, and faculty participation in student success-related activities. This research has been pivotal in driving student-focused changes to the university experience at SMU.

  • Research design for student-focused research
  • Understanding factors driving student success
  • First Year Experience in Canadian Context

Program Co-Authors
Steven Smith (SMU), Tom Brophy (SMU), Katelynn Carter-Rogers (SMU, St Francis Xavier), & Amy McAvoy (SMU).

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Vurain Tabvuma

Professor in Management, Saint Mary's University

Career Readiness & Post-Graduate Success

  • Embedding career development into curricular and co-curricular experiences
  • Leveraging alumni, industry, and WIL programs for student career preparation
  • Strategies to empower students with network-building and career readiness skills
First-Year Success
Engagement, Support & Well-Being
Career Development
Work-Integrated Learning
External Partnerships
This presentation will introduce the audience to a bold, innovative and transformative pedagogical experiment that empowers first year undergraduate students with experiential learning. Experiential learning projects are designed to...

This presentation will introduce the audience to a bold, innovative and transformative pedagogical experiment that empowers first year undergraduate students with experiential learning. Experiential learning projects are designed to allow students to apply theoretical knowledge in practical settings, enhance student learning and engagement, embrace critical thinking, immerse learners in real-world experiences and provide innovative solutions to contemporary hot-button issues.

Incorporating experiential learning in my first-year undergraduate course created an enjoyable and intellectually rewarding personal space for my students. It required designing a new learning formula and pedagogical template. It enabled individualized, intellectually rewarding, personally fulfilling, student-centered, hands-on learning. In short, my students became the co-drivers of their learning process.

More precisely, experiential learning contributes an authentic intellectual experience, promotes engaged academic learning, permits thinking outside the box, triggers reflective observation and embraces critical analysis. In effect, experiential learning promotes an inquiry-based pedagogy, where students apply their knowledge of theoretical constructs to real-world and contemporary challenges. Enhancing their work-place skills such as creative and analytical thinking, lifelong learning, self-awareness, systems thinking, resilience and flexibility.

This pedagogical experiment forced me to create a unique learning safety net that ensured its success. It required building the architecture and placing the appropriate scaffolding in place. It took the form of quick responses to questions, providing supportive academic resources, guest speakers, content prompters and a student-centered instruction and support. I created touch points, diagnostic assessments, periodic updates on content, and assessed benchmarks to ensure that my students were on a pathway towards achieving the desired learning outcomes.

End of course student evaluations indicated the experiential learning aspect was their favourite part of the course. They enjoyed the challenge and had fun on their learning journey. Their marks were higher than those for conventional teaching courses. They underlined the observation that this exercise was significantly more intellectually stimulating than memorizing from a textbook and writing an exam. They observed it was an amazing way of involving real life scenarios to course content that required critical thinking and helped them apply academic concepts into everyday life.

At the end of the day, experiential learning is the academic gift that keeps on giving. Initially it opens the door for a more engaged and purposeful introduction to a student’s academic journey. It also extends the opportunities for a hands-on learning environment in addressing contemporary hot button issues. In effect, it redefines our academic mission to empower our students with the intellectual and personal skills that contribute to their success in their professional careers and their personal lives for the duration of their lifetime.

  • Integrate experiential learning into the first-year undergraduate curriculum.
  • Understand the academic benefits that experiential learning empowers students.
  • Identify the touch points for a learning safety net for experiential learning to thrive.

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Constantine Passaris

Professor of Economics & Chair (interim), University of New Brunswick

Indigenous Support
Engagement, Support & Well-Being
Career Development
Alumni Engagement
This session will explore Kenjgewin Teg’s journey in creating a dynamic Alumni Platform and Perks Program, a key initiative born from the institution’s 2021–2026 Strategic Plan and expanded through its 2022–2027 Strategic...

This session will explore Kenjgewin Teg’s journey in creating a dynamic Alumni Platform and Perks Program, a key initiative born from the institution’s 2021–2026 Strategic Plan and expanded through its 2022–2027 Strategic Marketing Plan. What began as a vision for a simple alumni database evolved into a robust virtual hub designed to foster lifelong relationships, professional growth, and ongoing engagement with Kenjgewin Teg graduates

Participants will learn how the Alumni and Post-Graduate Navigator role, established in 2023, guided the research, selection, and development of the platform; how a comprehensive Alumni Communication & Engagement Plan was created; and the strategies used to launch and promote the platform. This session will share best practices for building alumni networks that not only celebrate graduates but also empower them to remain active contributors to the Kenjgewin Teg community.

Attendees will leave with practical insights into designing alumni programs that are sustainable, culturally reflective, and deeply connected to institutional values.

  • Understand the process of evolving a strategic goal into a fully realized alumni engagement platform, including research, platform selection, and the creation of a communication and engagement plan.
  • Identify key strategies for building and sustaining a thriving alumni community, including storytelling, incentives, mentorship, events, and the integration of culturally reflective engagement practices.
  • Apply lessons learned from Kenjgewin Teg’s implementation process to their own institutions, including methods for platform promotion, alumni outreach, and measuring success through engagement analytics.

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Krista Payette

Alumni and Post Graduate Navigator , Kenjgewin Teg

First-Year Success
Persistence
Internal Collaboration
Diversity, Equity & Inclusion
Engagement, Support & Well-Being
Career Development
Work-Integrated Learning
Alumni Engagement
External Partnerships
This session introduces McGill's Micro-ExP, a work-integrated learning (WIL) program from McGill University that helps students—especially those in their early years—gain work experience through short, 1-week placements that...

This session introduces McGill's Micro-ExP, a work-integrated learning (WIL) program from McGill University that helps students—especially those in their early years—gain work experience through short, 1-week placements that are:

  • Designed to build confidence and career skills
  • Focused on tangible project deliverables to give students relevant and marketable experience
  • Delivered in partnership with alumni and industry partners

The session will highlight how the program works, what it has achieved, and share actionable advice for institutions wanting to implement similar models.

  • Understand how short-term WIL experiences are helping university students develop their career skills.
  • Understand how preparatory cohort-based training programs can build student confidence and improve WIL program outcomes.
  • Gain insight into how Micro-ExP broadens access to WIL for equity-deserving students with limited experience.

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Amelia Slone

Skills Development Advisor, McGill Career Planning Service (CaPS) , McGill University

Stephanie Zacharkiw

Career Advisor & Mentor Program Coordinator, McGill University

Persistence
Engagement, Support & Well-Being
Career Development
Work-Integrated Learning
Alumni Engagement
External Partnerships
In today’s dynamic job market, career readiness goes beyond technical knowledge. It requires intentional preparation, industry insight, and meaningful connections. This session explores how a comprehensive career preparation strategy...

In today’s dynamic job market, career readiness goes beyond technical knowledge. It requires intentional preparation, industry insight, and meaningful connections. This session explores how a comprehensive career preparation strategy can elevate student success by integrating peer mentorship, employer engagement, and work-integrated learning opportunities.

Through targeted programming—such as a mini data analytics course, peer-to-peer coaching, real-world interview simulations, and alumni networking events—students are equipped with the practical tools, confidence, and insights needed to thrive in competitive co-op placements.

Participants will gain an in-depth understanding of how structured, experience-driven programming and alumni-industry collaboration contribute to enhanced career outcomes and student confidence. Whether you are designing a new career readiness program or seeking to strengthen existing initiatives, this session will provide actionable strategies for supporting students from classroom to career.

  • Discover how to embed practical skill-building components (e.g., data analytics, job search assignment, professional interview simulations, speaker series) into career readiness programming
  • Understand how industry partners, peer support from senior students, alumni events and in-person interactive class facilitation can be leveraged to provide relatable, experience-based guidance that enhances student engagement and preparedness
  • Learn strategies to integrate work-integrated learning and industry-informed programming to foster stronger career exploration and employer connections for students

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Ferdous Haque

Student Development Coordinator (Curriculum) , University of Toronto Scarborough

Kathleen McDowell

Student Development Coordinator , University of Toronto Scarborough

Persistence
Engagement, Support & Well-Being
Career Development
Work-Integrated Learning
The session will provide two specific examples of initiatives that contribute to student success. From each example, you will learn why the initiative is important, how it contributes to student success in the form of...

The session will provide two specific examples of initiatives that contribute to student success.

From each example, you will learn why the initiative is important, how it contributes to student success in the form of work-integrated learning and career development, and at the same time develops students' research skills.

In addition, you will learn how this type of initiative contributes to the college's or university's goals regarding enrollment, retention, community engagement and partnerships.

  • Able to name innovative examples that contribute to student success
  • Understand the impact these types of initiatives have on enrolment and retention
  • Explain how these types of initiatives contribute to enrolment, retention and community engagement

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Dr. Halia M. Valladares Montemayor

Dean - Science and Technology , Okanagan College

Persistence
Diversity, Equity & Inclusion
Engagement, Support & Well-Being
Work-Integrated Learning
Career development is more than job preparation and in a world shaped by AI, automation, and shifting workforce demands, equipping students with durable skills is more critical than ever. They need future-ready skills, self-awareness,...

Career development is more than job preparation and in a world shaped by AI, automation, and shifting workforce demands, equipping students with durable skills is more critical than ever. They need future-ready skills, self-awareness, and the tools to define success on their own terms.

This interactive workshop explores how career development can be embedded into curriculum and co-curricular experiences to support student persistence, equity, and post-graduate success. Drawing on a university-level career development course, the session shares real-world assignments and activities, including a unit on work as a source of meaning and identity, which prompts students to critically examine the narratives they’ve inherited about work and purpose.

Participants will engage in hands-on exercises to identify where career development can live in their own contexts and leave with practical strategies to help students build career agency, resilience, and a more expansive view of what success looks like.

  • Identify future-ready skills students need to thrive in a rapidly changing world of work, including those impacted by AI and automation.
  • Apply practical strategies and course-based examples to embed career development into their own curricular or co-curricular context.
  • Critically examine how career development programming can help students explore the role of work in their lives and support diverse, student-defined visions of success.

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Melissa A. Gallo

Principal Consultant, M. Gallo Consulting

Persistence
Diversity, Equity & Inclusion
Engagement, Support & Well-Being
Career Development
When NorQuest College’s Career Centre trained students to review their peers’ resumes in 10-minute sessions, they expected modest results. What they got was a momentous shift: a cohort of students who discovered their own...

When NorQuest College’s Career Centre trained students to review their peers’ resumes in 10-minute sessions, they expected modest results. What they got was a momentous shift: a cohort of students who discovered their own professional voice while lifting up others.

Unlike traditional top-down career prep, the Peer Resume Reviewer Program (PRR) operates on a radical premise – students learn best by teaching. Learn more about a program that transformed learners into leaders and explore how a simple idea became a powerful tool for student empowerment and experiential learning.

Featuring student voices, this session is ideal for educators who believe in learning by doing, peer-to-peer empowerment, and real-world skill-building that bridges academics and careers. Discover how 10-minute resume reviews can create big wins – transforming blank spots on resumes into compelling narratives.

  • Explore strategies to engage learners in meaningful leadership roles through peer-based support programs that enhance their own career readiness.
  • Examine how peer-to-peer learning fosters belonging, builds career confidence, and bridges equity gaps through accessible, relatable feedback.
  • Discuss how to capitalize on students’ existing talents while equipping them with tangible career-development experience through volunteer roles.

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Roan Malicdem

Career Coach, NorQuest College

Additional presenters will be added soon.

Aimee Omit

University of Northern British Columbia (UNBC)

Foundational Skills Coordinator, Academic Success Centre

Aimee Omit

University of Northern British Columbia (UNBC)

Foundational Skills Coordinator, Academic Success Centre

Aimee Omit is the Foundational Skills Coordinator in the Academic Success Centre at the University of Northern British Columbia (UNBC), where she is leading the development and implementation of two new initiatives that provide both proactive and remedial supports for students. With over 10 years of experience in education, Aimee is dedicated to fostering student-centered supports and creating learning environments that empower students to achieve their academic goals.

Holding a Bachelor of Education and a Bachelor of Arts in Human Geography from UNBC, Aimee began her career as a K–12 teacher, spending five years in a variety of classrooms before transitioning to post-secondary education. As a recent member of the UNBC community, Aimee draws on her diverse experience to strengthen collaboration between faculty, staff, and students, promoting inclusive and meaningful educational opportunities. Her current focus on first-year programming and supports for students on academic probation reflects her passion for helping learners build confidence, overcome challenges, and succeed in their pursuit of their educational goals.

Allysa Martinez

Toronto Metropolitan University

Associate Director, Student Success

Allysa Martinez

Toronto Metropolitan University

Associate Director, Student Success

Allysa Martinez is the Associate Director, Student Success at the Career, Co-op & Student Success Centre. She has over a decade of experience in Student Affairs and has expertise in developing programs that support student persistence and retention, with a particular focus on supporting equity-deserving students. Allysa holds a BA, Child and Youth Care (CYC) and earned her MA, CYC from TMU where her research focused on the academic persistence of Filipinx youth in post-secondary education. Outside of work, she enjoys playing volleyball, reading and outdoor activities, especially canoe/camping trips.

Amelia Slone

McGill University

Skills Development Advisor, McGill Career Planning Service (CaPS)

Amelia Slone

McGill University

Skills Development Advisor, McGill Career Planning Service (CaPS)

Amelia Slone is the Program Lead for Micro-ExP in McGill’s Career Planning Services. Naturally invested in helping people build the skills they need to succeed; Amelia is especially interested in the factors that make a truly effective training experience. With a background in private-sector HR she brings expertise in employer relations and talent development to experiential learning. At McGill, Amelia supports students of all stripes in gaining career skills, growing confidence, and making meaningful connections for future success. In her current role, she works closely with employers to design short-term, project-based opportunities that allow students to explore new roles and workplaces while showcasing their valuable skills.

Andrea Taylor

Concordia University (Montreal)

Lead, FutureBound Program

Andrea Taylor

Concordia University (Montreal)

Lead, FutureBound Program

Andrea Taylor leads FutureBound, Concordia University’s dynamic skill development program for undergraduate students. With more than 15 years in higher education, Andrea brings expertise in career education, program design, assessment, workshop facilitation, and student engagement. She loves working in a role that blends creativity, collaboration, and connection – designing impactful programming, building partnerships, and supporting student growth.

Anita Gilliam

St. Clair College/School Mental Health Ontario

Professor and Communications Advisor

Anita Gilliam

St. Clair College/School Mental Health Ontario

Professor and Communications Advisor

Anita Gilliam is a strategic communications consultant, a professor at St. Clair College, and the founder of Evergreen Strategy Group. With a robust background spanning marketing, mental health, and education, Anita empowers mission-driven organizations and provides impactful mentorship to students in communications, advertising, and creative industries. Her work with School Mental Health Ontario further demonstrates her commitment to integrating mental wellness into educational frameworks. Known for her human-centered, trauma-informed approach, Anita's guidance helps students build confidence, cultivate purpose, and enhance professional readiness through reflective, identity-affirming mentorship.

Arwen Fleming

Concordia University (Montreal)

Lead, STEP Forward Student Staff Leadership Project

Arwen Fleming

Concordia University (Montreal)

Lead, STEP Forward Student Staff Leadership Project

Arwen Fleming earned an MA in Media Studies from Concordia’s Department of Communication Studies in 2014. Inspired by her first student job as a Career Peer Educator at the University of Alberta, she has spent over 20 years advocating for universal access to education and championing peer-led initiatives in university services and community organizations.

Claire Elissalde

Concordia University (Montreal)

Lead, Humanities+ & FUSION Skills Innovation Network

Claire Elissalde

Concordia University (Montreal)

Lead, Humanities+ & FUSION Skills Innovation Network

Claire Elissalde, BFA (Concordia), B.Ed (University of Ottawa), has been working in the realm of post secondary skills + career readiness since 2021, following 5 years working in k-12 as a classroom teacher. She has worked on a variety of projects, ranging from curricular to co-curricular, and is currently the Lead for Concordia’s work as part of the FUSION network. She is passionate about helping students identify & articulate their skills and be ready for life after university.

Constantine Passaris

University of New Brunswick

Professor of Economics & Chair (interim)

Constantine Passaris

University of New Brunswick

Professor of Economics & Chair (interim)

Dr. Constantine Passaris is a long time Professor of Economics and Chair (Interim) at the University of New Brunswick (Canada), an Onassis Foundation Fellow (Greece), a Dobbin Scholar (Ireland), a Research Affiliate of the Prentice Institute for Global Population & Economy at the University of Lethbridge (Canada), an Affiliate Member of the Canadian Institute of Cybersecurity, and a member of the Academic Scientific Board of the International Institute of Advanced Economic and Social Studies (Italy). His scholarly publications have been published in monographs, books, encyclopedias, and academic journals. He has written extensively on economic issues and economics pedagogy. He is the recipient of numerous academic and civilian honours and awards, including the University of New Brunswick’s two highest academic teaching awards, the Allan P. Stuart Award for Excellence in Teaching and the Neil Scott Educational Leadership Award.

Courtney Keogh

Brock University

Manager, National Recruitment

Courtney Keogh

Brock University

Manager, National Recruitment

Courtney has worked in Student Recruitment at Brock University for 14 years, beginning her journey as a Tour Guide during her time as a student and later advancing to the role of Recruitment Officer. She spent five years leading Brock’s Smart Start summer orientation program, gaining extensive experience in student engagement, program planning, and team leadership. In her current role as Manager, National Recruitment, Courtney oversees the Recruitment Officer, Student Conversion & Transition, and the student staff team responsible for the planning and delivery of the Smart Start program.

Drawing from her background in Sport Management, Courtney applies principles of event management and consumer behavior to her work, ensuring recruitment initiatives are both strategic and student-centered.  She believes that even small changes to processes can have a great impact.  Courtney is passionate about creating meaningful experiences for prospective and incoming students, leveraging her experience to foster strong connections between students and the Brock community.

Dee Dooley

Saint Mary's University

Sexual Violence Advisor, Sexual Violence Support Centre

Dee Dooley

Saint Mary's University

Sexual Violence Advisor, Sexual Violence Support Centre

Dee is a community advocate with expertise in gender-based violence prevention and education. For over a decade, Dee has worked with youth, community organizations, service providers, post-secondary institutions, and governments on various gender-based violence prevention, intervention, awareness, and response initiatives for and with women, youth, and 2SLGBTQIA+ communities. Dee holds degrees in Sociology, Gender Studies, and Criminology; an Advanced Diploma in Counselling and Advocacy; and is currently a student in the Doctor of Education program at Ontario Tech University, where she focuses on engaging young men in gender-based violence prevention and gender equity. Dee was a recipient of the 2015 Governor General Award in Commemoration of the Persons Case, YWCA Canada's 2018 Ann Mowat Outstanding Young Women Award, and the 2024 National Courage to Act Award.. Dee is passionate about social justice and supporting communities to collectively work together to create a safer world (as well as her dog, Frankie, and books of all kinds).

Dr. Christine Arnold

Memorial University of Newfoundland

Interim Associate Vice-President (Academic) and Dean of Students

Dr. Christine Arnold

Memorial University of Newfoundland

Interim Associate Vice-President (Academic) and Dean of Students

Dr. Christine Helen Arnold is the Interim Associate Vice-President (Academic) and Dean of Students and an Associate Professor in the Adult Education/Post-Secondary program in the Faculty of Education at Memorial University of Newfoundland and Labrador. She holds a B.A. (Honours), B.Ed. (Intermediate/Senior), and M.Ed. in Teaching, Learning and Development from Brock University in St. Catharines, Canada and a Ph.D. in Higher Education from the University of Toronto/OISE in Toronto, Canada. Her research interests include the student experience in post-secondary education, with a focus on student affairs and services and student mobility and transitions. More specifically, she studies student transitions in post-secondary education and the extent to which organization and information frameworks support movement. Christine has published and presented on a range of topics, including student development and success in post-secondary education, student mobility and credit transfer systems, access and attainment of underrepresented student populations, quality assurance and learning outcomes, organization and communication structures in student affairs and services, and community college and vocational education.

Dr. Donna Hardy Cox, RSW, ICD.D

Memorial University of Newfoundland

Professor

Dr. Donna Hardy Cox, RSW, ICD.D

Memorial University of Newfoundland

Professor

Dr. Donna Hardy Cox is a Full Professor in Social Work and Education and an experienced administrative and academic leader in higher education. She has served as the Associate Vice-President (Academic), Dean of Students, Dean of the School of Social Work and Director of Student Development at Memorial University.

Her accomplished career spans scholarship, leadership, and advocacy in Student Affairs and Social Work, with a focus on policy, program development, accessibility, governance and administration. As a professor, she has designed and delivered curriculum in social work, higher education, and professional development across online, distance, and face-to-face modalities.

Her leadership includes serving as President of the national Student Affairs and Services Association, the Atlantic Association of College and University Student Services, and the Canadian Association of College and University Student Services. Her research focuses on the administration of higher education, emphasizing holistic approaches to student success and community capacity building. She is the co-editor of two foundational books in Student Services in Canada: Serving Diverse Students in Canadian Higher Education and Achieving Student Success: Effective Student Services in Canadian Higher Education.

She is a graduate of Memorial University, Carleton University, University of Maine and the Director Education Program at the Rotman School of Management, University of Toronto and received the ICD.D designation. In addition, this year she studied at Landmark College to complete a Certificate in Learning Differences & Neurodiversity with a specialization in Executive Function of post-secondary learners. Recognized for her contributions for making positive change in the community and the lives of others, she holds the honor of being named a Rick Hansen “Difference Maker.”

Dr. Halia M. Valladares Montemayor

Okanagan College

Dean - Science and Technology

Dr. Halia M. Valladares Montemayor

Okanagan College

Dean - Science and Technology

Halia Valladares is the Dean of Science and Technology at Okanagan College. She's the former Academic Dean at Quest University. She is a sessional faculty member at Simon Fraser University. In addition, Halia has been Casa Mexico Foundation's Vancouver Director and the foundation's Vice- President and served in the Board of the West Vancouver Chamber of Commerce as Director.

She is former special projects Advisor to the Vice-President Academic at Capilano University and former Dean of the Faculty of Business and Professional Studies at CapU. Halia has been a business professional in leadership positions for over two decades. She has been a university Professor and scholar for the past 22 years. She also has international business experience in the private sector, and was the Traffic, Shipping and Receiving Supervisor for a Fortune 100 Corporation. 

She earned her Doctoral Degree in Economics and Business Administration from Burgos University, Spain. She also holds a MBA in International Trade and a Master of Science in International Logistics from Texas A & M International University, USA and she has been a Certified International Trade Professional in Canada (FITT-CITP). Halia has participated in over 100 international conferences as speaker. She has authored more than 20 research publications for journals, book chapters and books in Mexico, Spain, Canada, Colombia, Venezuela, Pakistan, Cuba, USA, etc.

Dr. Heather Kelly

University of Toronto

Executive Director, Student Life Programs & Services (St. George Campus)

Dr. Heather Kelly

University of Toronto

Executive Director, Student Life Programs & Services (St. George Campus)

Dr. Heather Kelly is a hybrid Student Affairs professional and Registrar with over 30 years of experience in higher education, 20 years at U of T. She began her career in front-line registrarial work at York University before joining the University of Toronto, where she spent the first decade as Registrar and Director of Student Services at School of Graduate Studies. She then transitioned into Student Life, and currently holds the role of Executive Director, Student Life Programs & Services on the St. George campus.

She is responsible for a comprehensive program of programs, services and resources for students (Accessibility, Career Exploration & Education, Centre for Community Partnerships, Centre for Learning Strategy Support, Indigenous Student Services, Multi-faith Centre, Student Engagement (Clubs & Leadership Development, Mentorship & Peer Programs, Orientation, Transition & Engagement) Student Success and T-Card Services). She is committed to supporting all students, particularly underrepresented and equity-deserving students, in finding their purpose through the integration of curricular and co-curricular experiences that encourage their meaningful goals and interests.

She also holds a Doctorate in Education from the Ontario Institute for Studies in Education at the University of Toronto with a research interest in the impact of academic capitalism upon the professional lives of university administrators.

Ferdous Haque

University of Toronto Scarborough

Student Development Coordinator (Curriculum)

Ferdous Haque

University of Toronto Scarborough

Student Development Coordinator (Curriculum)

With over 15 years of experience across post-secondary institutions, non-profits, and the public sector, Ferdous Haque is passionate about empowering individuals to pursue meaningful careers. As a dedicated career development professional, she believes that with the right support and guidance, students can confidently align their goals with their passions.

In her current role at the University of Toronto Scarborough, she serves as both an Facilitator and Advisor for first-year Management Co-op students. She delivers the Co-op preparation course and works closely with students to help them identify their strengths, craft tailored job applications, and develop a professional presence through resumes, LinkedIn, and interview preparation.

As the Curriculum Developer and Lead for the AYCE course, Ferdous ensures that programming reflects evolving job market trends. She led the customization and implementation of the vMock AI platform for B.B.A. students and collaborates with industry partners to deliver impactful Work Integrated Learning opportunities, including panels and employer-led events for over 500 students.

Her work is grounded in helping students build confidence, develop their personal brand, and cultivate lifelong career skills.

Gabriela Ludusan

Queen's University

Coordinator, Peer Programs

Gabriela Ludusan

Queen's University

Coordinator, Peer Programs

Gabriela Ludusan is a student affairs professional whose work centers on student leadership, mentorship, and community-building. She brings extensive experience designing and facilitating programs that support both first-year transition and upper-year student leadership. With a collaborative and reflective approach, Gabriela is committed to creating inclusive, growth-oriented learning environments where students can thrive and lead with confidence.

Iesha Madden

NorQuest College

Career Coach

Iesha Madden

NorQuest College

Career Coach

Iesha graduated from university in 2013 with a Bachelor's degree in Elementary Education and Child Development.  In 2017, she graduated with her Master's degree in Education: Curriculum and Instruction. As an educator, she has experience as an Early Childhood Educator, Elementary Teacher, Curriculum Developer and Tutor.​

In 2021, Iesha stepped into the role of Mentor Teacher, where she mentored and supported students who were completing their practicum requirement to receive their teaching degree. She is an advocate for quality education and for supporting students holistically. In July of 2023, Iesha joined the Early Learning and Child Care Work Integrated Learning (WIL) team as a Career Coach. She has since joined the Early Learning and Child Care Program at Norquest as a Casual Instructor as well.

Jacqueline Moore

Saint Mary's University

Athletics Ambassador Program Coordinator, Sexual Violence Support Centre

Jacqueline Moore

Saint Mary's University

Athletics Ambassador Program Coordinator, Sexual Violence Support Centre

Jacqueline Moore is the Athletics Ambassador Program Coordinator at the SMU Sexual Violence Support Centre and a varsity student athlete. She is a captain on both the Cross-Country and Track & Field team. Jacqueline is an active member in the community, where she advocates for improved responses to interpersonal violence.

Kathleen Massey

University of Lethbridge

Vice Provost, Students

Kathleen Massey

University of Lethbridge

Vice Provost, Students

An experienced senior leader in student affairs, Kathleen Massey is driven by her commitment to strengthening equitable access to postsecondary education and advancing student success. She is recognized for leading many impactful transformations and innovations nationally and internationally.

As the Vice Provost (Students) at the University of Lethbridge in Canada, Kathleen leads Student Affairs and works with colleagues and students across the University to develop and deliver an exemplary student experience, prioritizing social health, inclusion, and engagement to promote retention and flourishing. An expert in SEM, Kathleen chairs the institutional SEM Executive committee and leads many SEM initiatives. She is a member of the University’s Accessibility, Belonging, and Community (ABC) Advisory Council and many other institutional committees, using those opportunities to contribute to the achievement of shared goals and create meaningful impact that benefits students and their development. Kathleen has also held senior positions at postsecondary institutions across Canada, including at McGill University in Montreal, QC, the University of Calgary, AB, and Centennial College and York University in Toronto, ON.

Co-author (2023): Project Mobility: Expanding the Academic Document Supports for Displaced Persons (Including refugees, asylum seekers, and internally displaced persons)

Education:
Bachelor of Arts (Political Science), York University
Master of Arts (Leadership), Royal Roads University

Kathleen McDowell

University of Toronto Scarborough

Student Development Coordinator

Kathleen McDowell

University of Toronto Scarborough

Student Development Coordinator

Kathleen McDowell brings over 20 years of experience in career coaching, helping students build confidence and clarity in their early career journey. Passionate about supporting students to discover their superpowers, she takes a holistic, student-centered approach, serving as both mentor and cheerleader on their path to success. Through curriculum development, creative programming, and hands-on facilitation, Kathleen empowers students to turn their potential into impactful experiences that connect students with meaningful work opportunities. She founded an inaugural mentorship program for business students at UTSC which has morphed into a successful Career Coach program today, which offers peer-led support for job searching and academic success. Known for her friendly, approachable style, Kathleen excels at fostering connections between students, peers, and employer partners. She’s deeply committed to building meaningful connections and guiding students toward confident, purpose-driven career paths.

Kerri Cowell

NorQuest College

Senior Job Developer

Kerri Cowell

NorQuest College

Senior Job Developer

Kerri currently serves as a Job Developer with the Early Learning and Child Care Team at the Career Centre, where she fosters strategic partnerships with childcare organizations in the industry. With a career rooted in early childhood education, Kerri began her journey in 1995 as an elementary school teacher. She transitioned into the Early Learning sector in 2003, gaining valuable experience as an educator, director, and business owner. In addition to her hands-on roles, Kerri has shared her expertise with future professionals as an instructor in the Early Learning and Child Care Program at the college level. Her deep commitment to the field continues to shape her work, ensuring strong connections between NorQuest College and the childcare community.

Kirk Kelly

Cri

Founder

Kirk Kelly

Cri

Founder

Kirk is a founder of Customer Relationship Index Inc. (CRi) and has worked with nearly every client over the company’s 19-year history. The common thread running through the work of Kirk and his colleagues in market research is a relentless focus on generating concrete recommendations for clients built on a strong foundation of in-depth analysis and synthesis.

After completing his Bachelor of Science in Biological and Medical Sciences at the University of Toronto, Kirk discovered that his initial plan to pursue a doctorate in Medicine was not for him. He became an entrepreneur in the marketing, design, communications and research sectors and hasn't looked back.

Over the last 40 years, Kirk has worked with amazing organizations including Royal Bank of Canada, Merck Frosst, BDC, Brookfield, Air Canada, Alcan, IBM, almost every major developer in Toronto & Montreal as well as 61 Canadian universities and colleges.

Krista Payette

Kenjgewin Teg

Alumni and Post Graduate Navigator

Krista Payette

Kenjgewin Teg

Alumni and Post Graduate Navigator

Krista is proud to be an alumnus of Kenjgewin Teg, where she gained not only academic knowledge but also a deeper connection to her identity, culture, and community. That lived experience continues to shape her work as the Alumni and Post-Graduate Navigator.

In this role, she fosters graduate success and engagement through culturally grounded practices rooted in relationship-building, community connection, and long-term support. Krista was part of the team that developed and launched Kenjgewin Teg’s first-ever Alumni Platform and Perks Program—an initiative inspired by the institution’s strategic goals and Indigenous values. Her work includes alumni outreach, storytelling, mentorship planning, and cultivating partnerships that enrich both graduates and current learners.

Krista is passionate about creating spaces where graduates continue to feel seen, supported, and celebrated. She looks forward to sharing Kenjgewin Teg’s journey and exchanging ideas with others who are committed to holistic student and graduate success.

Lauren Cullen

Saint Mary's University

Director, Student Recruitment and Enrolment

Lauren Cullen

Saint Mary's University

Director, Student Recruitment and Enrolment

With over 20 years of experience in the post-secondary education sector, Lauren Cullen, Director of Recruitment and Enrolment at Saint Mary’s University has a wealth of experience in domestic and international student recruitment, admissions, recruitment agent management, and post-secondary marketing. Lauren is passionate about guiding prospective students toward educational opportunities in Canada and, more specifically in Halifax, Nova Scotia.

Holding a Bachelor of Commerce from Saint Mary's University and a Master of Education in Adult Learning and Global Change from The University of British Columbia, Lauren combines a strong academic foundation with practical expertise. Throughout her career and her travels to more than 80 countries, Lauren has cultivated a deep understanding of the global student recruitment landscape and is committed to enhancing student experiences.

Lyssa Paquette

Bishop's University

Manager of Student Recruitment and Retention

Lyssa Paquette

Bishop's University

Manager of Student Recruitment and Retention

Lyssa Paquette is the Manager of Student Recruitment and Retention at Bishop’s University. A Bishop’s alumna,  who collaborates with prospective students and campus partners to strengthen the future student journey—from initial interest through to enrollment. Lyssa brings a student-centered approach to recruitment and event planning. In 2023, she was recognized with the Council of International Schools’ Future Leader Award, highlighting her innovative contributions to student recruitment and engagement.

Mary Ross

Adler University

Interim Head of Enrolment

Mary Ross

Adler University

Interim Head of Enrolment

Mary Ross has served as Registrar and leader throughout her career, serving in institutions from Newfoundland to the United States to British Columbia. Since 2022, Mary has been engaged as a consultant in higher education and is currently working with Adler University (Vancouver Campus) as Interim Head of Enrolment. Her hands-on approach to change and culture transformation has enabled her to build high-performing teams with an unwavering commitment to exceptional student experience. Her years as Registrar taught her deep respect for the countless staff and faculty in higher education who devote themselves to caring for students, one day at a time, year over year.

Mckenna Hall

Saskatchewan Polytechnic

Indigenous Community Liaison, Treaty 6, Indigenous Strategy

Mckenna Hall

Saskatchewan Polytechnic

Indigenous Community Liaison, Treaty 6, Indigenous Strategy

Mckenna Hall is a proud Metis woman and the Indigenous Community Liaison within the Indigenous Student SUccess Strategy department at Saskatchewan Polytechnic. Rooted in community and driven by a passion for equity in education, Mckenna works to build meaningful and lasting relationships between Saskatchewan Polytechnic and Indigenous communities, organizations, and student sponsors across the province. Mckenna holds a B.Ed and is working towards finishing her graduate degree focused on Indigenous community engagement. Beyond her professional role, Mckenna enjoys facilitating sports and wellness programs as well as coaching and playing soccer.

Melanie Chai

Humber Polytechnic

Associate Dean, Transition and Academic Support

Melanie Chai

Humber Polytechnic

Associate Dean, Transition and Academic Support

Melanie Chai is the Associate Dean of Transition & Academic Support at Humber College, where she leads initiatives that enhance student learning, advising, and engagement. With a background in psychology and education, Melanie brings a student-centered lens to her work, championing inclusive practices and innovative support strategies that foster academic success and belonging. She has contributed to provincial research on student transitions and played a key role in launching Humber’s Pre-Advising program.

Melissa A. Gallo

M. Gallo Consulting

Principal Consultant

Melissa A. Gallo

M. Gallo Consulting

Principal Consultant

Melissa Gallo has worked in Ontario’s college system for over two decades and has led a wide range of student affairs and services portfolios. She played a key role in building the foundation for student academic and career success team at Humber College, an experience that inspired her doctoral research on the professionalization of academic advising. As an independent consultant, Melissa supports institutions in strengthening student services through evidence-informed practice, with a particular interest in using data to assess and improve advising models and support structures.

Melissa Burke

Queen's University

Orientation & Transition Coordinator

Melissa Burke

Queen's University

Orientation & Transition Coordinator

Melissa Burke (she/her) leads several student transition initiatives, including University Orientation, the First-Year Off-Campus Community (OCC) program, and ongoing projects that help students connect and thrive throughout the year.  Melissa is proud to serve as Co-Chair for the CACUSS Community of Practice for Orientation, Transition, and Retention.

Nafeeza Kadir

Humber Polytechnic

Manager, Advising Services

Nafeeza Kadir

Humber Polytechnic

Manager, Advising Services

Nafeeza Kadir, M.Ed. (she/her) is a dedicated student affairs professional at Humber Polytechnic, committed to advancing student success, equity, and holistic well-being. As Manager of Advising Services, she supports a dynamic team that guides learners in navigating their academic and career journeys while fostering resilience and a strong sense of community. With a background in advising, student learning, program development, and inclusive education, Nafeeza approaches her work through a justice, equity, diversity, and inclusion (JEDI) lens. Her passion lies in empowering students through meaningful connections and intentional, student-centered support.

Poorna Gubbala

Humber Polytechnic

Career and Student Success Advisor

Poorna Gubbala

Humber Polytechnic

Career and Student Success Advisor

With over 10 years of experience in the post-secondary education sector, Poorna is a student success professional specializing in holistic academic advising and career development. He is passionate about supporting students in navigating their educational and career journeys through a strengths-based, student-centered approach. Poorna has advised diverse learners—including Indigenous students, 2SLGBTQ+ individuals, Black and racialized communities, international students, and those requiring learning accommodations—helping them overcome barriers and achieve their goals. His work is grounded in a deep understanding of labour market trends, curriculum planning, and inclusive student engagement. Poorna has also led program development initiatives and collaborated closely with faculty and student services to support student retention and success.

Rachelle Munchinsky

University of Northern British Columbia (UNBC)

Interim Director, Students

Rachelle Munchinsky

University of Northern British Columbia (UNBC)

Interim Director, Students

Rachelle Munchinsky is the Interim Director, Students at the University of Northern British Columbia (UNBC), where she provides strategic leadership to the Academic Success Centre, Student Advising, Student Life & Orientation, and the Career Centre. With over thirteen years of experience in higher education, Rachelle has dedicated her career to fostering environments where students can thrive academically, personally, and professionally.

Holding a Master’s degree in International Studies with a focus on the international student experience, Rachelle brings a global perspective to her work in student success. She is passionate about developing holistic and intentional supports that address students’ diverse needs and enhance their overall university experience.

Rachelle is particularly enthusiastic about initiatives that strengthen student persistence and resilience, ensuring that students are equipped to navigate challenges and achieve their goals. Her leadership has been instrumental in implementing innovative programs at UNBC, including early intervention strategies and comprehensive remedial supports.

Grounded in collaboration and a student-centered approach, Rachelle continues to champion programs and services that create meaningful connections, build confidence, and support students throughout their academic journey.

Roan Malicdem

NorQuest College

Career Coach

Roan Malicdem

NorQuest College

Career Coach

Roan is a Career Coach with the Work-Integrated Learning and Career Education Centre and the Facilitator for the Peer Resume Reviewers (PRR) program at NorQuest College. She knows firsthand how peer-based support can change a career trajectory. As a former student who launched her own path through campus volunteer programs, she now ignites that same transformative potential in others. Her approach blends empathy with action, fostering career readiness for the future world of work. 

Shara Allary

Saskatchewan Polytechnic

Indigenous Community Liaison, Treaty 6, Indigenous Strategy

Shara Allary

Saskatchewan Polytechnic

Indigenous Community Liaison, Treaty 6, Indigenous Strategy

Shara Allary is a Metis Cree woman from Treaty 4 area. Shara is the Indigenous Community Liaison for Saskpolytechnic for Treaty 4 area. Shara believes in, and proudly supports Indigenous excellence and feels it is an honor to not only support Indigenous excellence, but also is passionate about amplifying Indigenous voices and frameworks. Shara holds a bachelors of Arts with a focus in Indigenous Studies and a bachelor of FIne Arts with a focus in Film Production. Shara is a mother of two beautiful children and is passionate about spending time on the land and reconnecting with kin.

Shaun Carson

Humber Polytechnic

Associate Director, Student Life and Learning

Shaun Carson

Humber Polytechnic

Associate Director, Student Life and Learning

Shaun brings over 25 years of experience in student life, with a diverse background that spans Residence Life, Rights and Responsibilities, Orientation, Leadership, Co-Curricular Records (CCR), Student Life, and Student Learning Services and Supports. He has served at several leading institutions, including the University of Toronto, University of Waterloo, Toronto Metropolitan University, and currently Humber Polytechnic. Across these campuses, Shaun has had the privilege of working with remarkable individuals who have deeply influenced both his professional practice and personal growth.

Shelby Verboven

University of Toronto Scarborough

Registrar and Assistant Dean, Strategic Enrolment Management

Shelby Verboven

University of Toronto Scarborough

Registrar and Assistant Dean, Strategic Enrolment Management

Shelby Verboven is the Registrar and Assistant Dean, Strategic Enrolment Management at the University of Toronto Scarborough, where she oversees the Office of the Registrar and leads a variety of SEM initiatives on campus. A values-based leader, she is passionate about all things SEM, service to students, communications and building inclusive teams. Shelby has more than 25 years of experience working in higher education, including registrarial functions, residence life, student advising, admissions and student recruitment. Shelby holds an Honours Bachelor of Arts (York), a Bachelor of Education (York) and a Masters of Education (Memorial) in post-secondary studies. Shelby is proud to have had her work acknowledged through the UTSC Principal’s Accomplished Leader Award (2017), the Ontario University Registrars’ Association Award of Excellence (2021) and the UTSC Distinguished Service Excellence Award (2024).

Stephanie Zacharkiw

McGill University

Career Advisor & Mentor Program Coordinator

Stephanie Zacharkiw

McGill University

Career Advisor & Mentor Program Coordinator

Stephanie Zacharkiw is a Career Advisor and Mentor Program Coordinator at McGill’s Career Planning Services. With 19 years of experience in non-profit and higher education, she excels as a Career Education Specialist, Facilitator, and LinkedIn Trainer. Stephanie empowers young adults from diverse backgrounds to build confidence, step out of their comfort zones, and embrace challenges. Stephanie delivers impactful Professional Development training seminars and offers individual career coaching, connecting students and alumni with prospective employers. Her collaborative and motivational approach helps students refine their career objectives through self-discovery and high-order thinking skills. 

Throughout her career, Stephanie has developed strong partnerships with faculty, staff, employers, and community organizations. She assists students in identifying personal goals, expanding their awareness of future possibilities, and selecting experiential learning opportunities that complement their academic achievements. Stephanie is committed to helping students implement effective career plans for part-time jobs, internships, and post-graduation opportunities.

Varsha Patel

University of Toronto Scarborough

Assistant Dean, Student Success & Career Support

Varsha Patel

University of Toronto Scarborough

Assistant Dean, Student Success & Career Support

Varsha Patel has over 20 years of experience in post-secondary education, and is versed in student success, learning and development, and inclusive support systems. With a professional background spanning teaching, learning and development, social care, and community development, she brings a holistic understanding of the diverse needs of today’s learners. 

Varsha provides strategic oversight for the Academic Advising & Career Centre and AccessAbility Services, driving initiatives that promote academic achievement, career readiness, and equitable access. She is a passionate advocate for student development and a designer of programs that foster both academic excellence and personal growth.  

Varsha holds an Honours Degree in Community Management, a Master’s degree in Adult Education and Community Development, and is currently pursuing her Doctorate in Social Justice Education, further deepening her commitment to equity and transformative education.

Vurain Tabvuma

Saint Mary's University

Professor in Management

Vurain Tabvuma

Saint Mary's University

Professor in Management

Vurain is a Professor of Management in the Sobey School of Business at Saint Mary's University. He is also the Sobey Research Chair in Management and currently serves as the BComm Program Coordinator. Vurain has a PhD in Economics and has previously worked at Bournemouth University and the University of Surrey in the UK. His research focuses on intrinsic motivation, public service motivation, pro-social motivation, job satisfaction, organizational change, adaptation, and student success. His research has been published in referred international journals such as the Human Resource Management, Journal of Vocational Behavior, Public Administration Review, Journal of Public Administration: Research and Theory (JPART), Kyklos, Higher Education Research and Development (HERD), and the Journal of College Orientation, Transition, and Retention.

FAQs

Is the Student Success Summit right for me?

This conference is designed for post-secondary professionals working across student success initiatives, including:

  • Institutional leaders building cross-functional student success strategies
  • Recruitment & admissions professionals looking to reduce melt
  • Orientation & student life staff designing scalable first-year programming
  • Advisors, faculty, & student support teams who are committed to improving the student experience
  • Career services & experiential learning professionals preparing students for post-grad life

So if you feel like you fit into one of the categories above or the topics covered within the agenda sound interesting to you, then YES, the conference is for you.

Can I take advantage of group rates before I know exactly who wants to join me?

Yes! To take advantage of group rates and early discounts, simply purchase the number of tickets you want and enter “TBD” for any attendee names you don’t have confirmed yet.

You can also transfer registrations between team members at any time at no cost. Please note, however, that there are penalties for cancellations as per our policy.

Will this be a series of webinars?

Absolutely not! Presenters are encouraged to build in as much audience participation as time permits, which could include polls, opportunities to share in the chat or verbally, breakout discussions, and more! Additionally, attendees will have the opportunity to:

  • Network and meet with other participants;
  • Tour the sponsor exhibits;
  • Jump into a roundtable discussion, and
  • Take breaks to stretch your legs.

What is the schedule and time commitment?

The live program will take place on November 25 & 26, 2025, for a little more than half a day each day: 11:30 AM – 4:00 PM (ET). Additionally, you’ll receive 30-day access to the presentation recordings included with your registration. This will allow you to listen to any sessions you may have missed.

Will there be recordings available?

You’ll receive 30-day access to the presentation recordings (excluding any breakout discussions) included with your registration. This will allow you to listen to any sessions you may have missed.

When is the next conference?

The next conference is the SEMM National Conference, which will take place in Hamilton, Ontario, from April 7-9, 2026.

Sponsoring the Student Success Summit is your gateway to meaningful brand exposure and post-secondary education impact. Click to view the sponsorship options and discover how your sponsorship can shine. Let’s build something extraordinary. Please contact Jennifer Powell at jennifer@brainstorm.ca with any questions.

Registration Options

Program Details: November 25 & 26, 2025 | 11:30 a.m. to 4 p.m. (ET)

Ticket Type Group Size Rate
Individual 1 or 2 participants $425 each
Campus Kickstart 3 participants $375 each
Collaborative Core 5 participants $325 each
Campus Access 10 participants $275 each
Institutional Impact 20 participants $200 each
Cultural Alignment up to 75 partcipants $6500 total

Need an invoice? We’ve got you covered! Reach out to
info@brainstorm.ca for smooth and easy processing.

No refunds will be provided within three weeks of the program start date. Cancellations three weeks or more before will be refunded less a $100 administration fee. Substitutions from the same organization are welcome at no cost up to three weeks before the program start date.

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